Tenant Services

At Panadew Property Management, we strive to make your experience in finding accommodations in Kingston a pleasant one. Our friendly and professional staff are here to help you choose from our wide selection of quality, maintained housing at affordable prices.

Process of Renting

View Online Rentals

Look at the available rentals and find ones you like.

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Book a Showing and View

Go see the rental and decide if it’s right for you.

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Apply for the Rental

Fill out the Tenant Application to be approved for the rental you want.

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Our Mission for Tenants

  • To make it easy to find the right accommodation at the right price.
  • Be available for showings, including evenings and weekends.
  • Provide clean facilities in well-maintained condition.
  • Help arrange for necessary services, such as utilities.
  • Provide fast service and quality maintenance, including emergency after-hours services.
  • Our courteous, professional staff will treat all tenants with respect and dignity.
university student moving checklist

Tenant Application

Your application form can be filled out directly on our website. Expect 1-2 business days to process your application. Be prepared with the following details on hand:

  • Rental history
  • Employment history
  • Proof of income
  • Identification
  • Cosigner information
university student moving checklist

Tenant Work Order

For all general maintenance requests, tenants can feel free to fill out a Tenant Work Order form directly on our website.  This form goes directly to our maintenance department in order to resolve the issue quickly.

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Tenant Resources

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Moving Checklist

A detailed checklist to ensure nothing is forgotten on moving day.

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Important Contacts

A list of local contacts (ie: utility companies, internet, emergency, etc).

City of Kingston Ontario waterfront skyline at night

Explore Kingston

Discover the City with historic charm, waterfront views, vibrant dining, and so much more.

What Our Tenants Say

“Panadew Holdings has been amazing to me over the past 15 years. I have left the country a few times, and as soon as I return, I call Panadew with a request, to find me a place to live. They always accommodate my needs, return calls promptly, and are there at the drop of a hat. I have never had better apartments or service anywhere else. Thank you for everything!!”

— N. Stevens

We have had a pleasant experience with Panadew. They have been professional, friendly, and timely with maintenance repairs, although we haven’t had many and we live in an old building. Our property is well kept and they even painted the whole apartment before we moved in. The only issue we have had is when we waited hours for our keys when moving in. However, our experiences the whole year have been positive and we look forward to staying in our apartment next year!

— Mikayla

My wife and I have rented from Panadew for over 3 years and they’re absolutely wonderful. They’re quick on addressing any issues and are very understanding of frustrations that arise when a repair takes a while. (Someone broke into our mailboxes, took a while to fix. Not Panadew’s fault) They’re always quick to reply to e-mails about the little things too, which is quite nice. The general areas of our building are always kept nice and clean as well. I would recommend Panadew to anyone looking for a rental. 🙂

— J. Wilson

“I have always found Panadew to deal with any issues quickly. They return my phone calls within the same day or the next. I am very pleased with the services they provide.”

— K. Malbut

The Team at Panadew has been wonderful to deal with! We are very happy with the rental property they found for us. The maintenance team is always prompt and friendly. Issues with an appliance were dealt with quickly.

— M. Nemes

Lived in a Panadew managed property for a 7-year period and had a great experience. All my service requests were consistently addressed in a timely fashion by either Panadew employees or independent contractors. General building maintenance was performed on a routine basis and the management company was great about keeping up with general apartment maintenance for even minor issues. Communication was always prompt, polite, and professional. Overall: they’re a competent, well-established group who are a delight to interact with. What more can you ask for?

— J. Campbell

My experience with Panadew was great. They always addressed my questions in a time manner and were very pleasant to deal with. I would recommend anyone who is either new to Kingston or looking for a reputable landlord to rent from to strongly consider Panadew as an option.”

— K. Fraser

“I have been a tenant of Panadew Property Management for just over a year. During this time, they have been quick to respond with any issues I have reported and did so in a professional and courteous manner. The building is well kept and the hallways are professionally cleaned as needed. The property surrounding the building is also professionally maintained on a regular basis. I appreciate being able to call the office and speak with someone if I ever have any questions or concerns.”

— M. Haak

My daughter rented a basement apartment with her friend last year. I was very impressed with Panadew for their quick response to any problems encountered. I found them to be efficient and always available when needed. The maintenance guys are a dream team. I would highly recommend this management company. My daughter moved home but her friend found another friend and they continue on in the rental!
Thanks Panadew for making my daughters first “rental” experience such a good one.

— K. Labbett

I rented from Panadew for three years and had only positive experiences. The rent was affordable, the place was nice and clean, the building was safe, and the staff was always helpful and responded quickly. I have rented from other companies since and nobody has been as good as these guys. If a place that suits me opens up, I’d go back to them in a heartbeat.

— J. Dzogola